Assertive Boundaries: Saying NO to Client Requests

This Thinkerspace is designed to equip Self-Starters with effective strategies to confidently say "NO" to client requests that may compromise their business interests or personal work-life balance.

With Raashid at the helm, this interactive session will provide practical tips and techniques that aid in respectful communication, maintaining client relationships, and ensuring business sustainability.

By the end of the Thinkerspace, members will:

• Understand the importance of saying "No" to maintain healthy professional boundaries, preserve personal well-being, and ensure sustainable business practices.
• Acquire strategies and techniques to decline requests professionally and politely without damaging the client relationship.
• Gain hands-on experience in handling real-life scenarios where they need to say "No" to a client's request through a role-play exercise
• Learn how to maintain trust and value in the client relationship despite declining a request.
• Master negotiation techniques to find mutual solutions when it becomes necessary to say "No".